1. Introduction
Bayt Al Hud Real Estate Agency (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By using our website or engaging with our services, you consent to the data practices outlined in this policy.
2. Information We Collect
We collect the following types of personal information:
a. Personal Information You Provide
•Contact Information: Name, email address, phone number, postal address, and other relevant details when you fill out forms on our website.
•Property Preferences: Information related to your real estate needs, such as property type, location, and budget.
b. Information Automatically Collected
When you visit our website, we may automatically collect the following data:
•Technical Information: IP address, browser type, operating system, and browsing behavior (e.g., pages viewed, time spent on the site).
•Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please see our Cookie Policy.
c. Third-Party Information
We may receive information about you from third parties, such as social media platforms, business partners, or marketing agencies, when you engage with us through these channels.
3. How We Use Your Information
We use your personal information for the following purposes:
•To Provide Real Estate Services: Matching clients with suitable properties, handling inquiries, and facilitating property sales or rentals.
•Communication: Responding to your inquiries, sending updates about our services, and following up with offers or opportunities that may interest you.
•Marketing: Sending promotional materials, newsletters, and property alerts with your consent.
•Website Improvement: Analyzing website traffic, improving user experience, and ensuring the security of our website.
•Compliance with Legal Obligations: Ensuring compliance with UAE laws and regulations, responding to legal requests, or enforcing our terms and conditions.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following cases:
•Service Providers: We may share your data with third-party service providers who assist us in providing our services (e.g., website hosting, marketing, analytics).
•Legal Obligations: We may disclose your personal information to comply with legal obligations, court orders, or requests from authorities in the UAE.
•Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. When we no longer need your data, we will securely delete or anonymize it.
6. Your Data Protection Rights
You have the following rights regarding your personal information:
•Access: Request a copy of the personal information we hold about you.
•Correction: Request corrections to any inaccurate or incomplete information.
•Deletion: Request the deletion of your personal data, subject to any legal requirements.
•Opt-out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
7. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.
8. International Data Transfers
As we are a Dubai-based company, your personal data will be stored and processed within the UAE. However, if data needs to be transferred to third-party service providers outside the UAE, we will ensure adequate protection in compliance with applicable laws.
9. Third-Party Links
Our website may contain links to third-party websites. Bayt Al Hud is not responsible for the privacy practices of these external websites and encourages you to review their privacy policies.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
• Email: info@baytalhuda.ae
• Phone: +971 56 340 5540
• Address: #25, 20th Floor, Aspin Tower, Sheikh Zahid Road, Dubai, UAE